Should the screws be this hard to fasten?
We have chosen to treat the screws with Tuflok® (coloured)
coating, preventing the screws from loosening. It takes a little
more effort to turn these screws, just as you have to
counter-tighten the four screws in the foot of the chair. This
ensures the best possible safety, especially if you should forget
to retighten the screws. You may want to use a longer hex key or an
What if I'm not home when the package arrives?
If you are not at home, UPS will try a second delivery or leave a note where to contact them in your post box.